Claimvoy uses agentic AI to claim the money you're owed when a service lets you down. Our AI agents deal with every company involved and keep working until it's paid. You only approve.
Live MVP: flight delays, cancellations and baggage claims against airlines and travel insurers.
Claimvoy · Case TC-645DC1Travellers and customers are entitled to money they never see: compensation for a cancelled flight, expenses for a suitcase that arrived days late, the part of a loss their insurer would pay. Most never claim it, not because they don't care, but because claiming is a part-time job.
of eligible passengers never claim their compensation
[source]
in air-passenger compensation unclaimed each year in the EU
[source]
a typical claim takes from first email to payment
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Each step is simple. Together, it's weeks of work that most people give up on.
A delayed flight falls under EU 261: fixed compensation by distance. A delayed bag falls under the Montreal Convention: your real expenses, against receipts. Your insurer follows its own policy.
7 days for damaged baggage, 21 days for a delayed bag, a few months for your insurer. Miss one, and the money is gone.
The boarding pass is in one email, the baggage report in another, the receipts on your phone.
Requests for more documents, vague rejections ("extraordinary circumstances"), partial payments that need an answer.
The airline pays part; your travel insurer covers the rest, but only after the airline has decided, and minus what it paid.
A claim is not one letter. It's a chain of rules, parties, deadlines and replies, over weeks. Exactly the kind of multi-step work that agentic AI can carry from start to finish.
Two companies, two rulebooks, five emails. The traveller described the problem once and approved each email with one click.
Montreal Convention, Article 19 · paid €120 of €314.55
Policy section 5.2 · the rest, minus the €25 excess
Claimvoy's AI agents carry each case from your first message to the last payment. You approve what is sent; the AI does everything else.
You describe what happened in your own words. An AI agent reads the trip, the incident and what you have.
AI agents find the boarding pass, the baggage report and the receipts in your mailbox, and ask only for what's missing.
The rules decide the amount, calculated in code, never guessed: EU 261, the Montreal Convention, your policy terms.
An AI agent writes the claim, code checks every fact and amount, and you approve before anything is sent.
AI agents read every reply and act on it: send requested documents, answer questions, appeal an unfair rejection.
When one company has decided, the next claim starts by itself, for example your insurer for the rest.
Agentic AI is software that plans and carries out multi-step work on its own: reading, deciding the next step, writing and following up. Claimvoy's agents are AI, not a call centre; people only approve.
A claim takes weeks. Each case stays alive, survives restarts and picks up exactly where it left off when a reply arrives.
The AI agents choose the next step on their own: what to ask for, when to appeal. Clear rules limit what the AI may decide alone.
Amounts, deadlines and eligibility come from code and regulations, not a language model. You approve every email.
Every step appears on the case timeline, with the facts and the rules behind it.
Each claim is a checkpointed, long-running workflow with human-in-the-loop approval, built on Microsoft Agent Framework. Every company type has its own module, so new claim types are added without changing the core.
[ One or two sentences, for example: a success fee on the money recovered, nothing if nothing is paid. ]
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We'll walk you through the live MVP and share our deck.